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Contracts Processor - Wyndham Vacation Ownership - Pompano Beach
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90674266

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  3 Views, 0 Applications  
Contracts Processor - Wyndham Vacation Ownership - Pompano Beach
Wyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations - 190 + and access to 4000 other properties around the world. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.

**Coordinator, Contract Compliance I**

**Position Scope**

This position is first line support between corporate centralized contract processing center and site sales liaison in the preparation of timeshare contracts for prospective owners to ensure contractual compliance with company rules, regulations, and legal restrictions. This position is responsible for verifying, validating, reviewing, and auditing of contractual documents. This position may handle inventory on-call issues. This position may also provide support to site Administrative Leaders. This position has a rotating shift.

**Job Expectations/Performance**

Contract Processing:

+ Verify worksheet accuracy

+ Validate sales figures of worksheet to SalePoint, resolving any discrepancies

+ Audit contract quality

+ Input sales information into CRS

+ Inventory on-call (in absence of centralized contract manager)

+ Protects and ensures compliance with PCI and PII in accordance with Wyndham SOP

+ Provide timely feedback on processes helping strengthen business acumen for department

+ Maintain effectiveness while experiencing constant change in new work structure, processes, requirements or culture.

+ Maintain stable performance under pressure or opposition; handling stress in an acceptable manner.

+ Quickly learn and achieve satisfactory technical and professional skills/knowledge; keep up with current development and trends.

Contract Imaging

+ Prepare contracts received from sales sites to be imaged and review for quality.

+ Image contracts

+ Deliver contracts to WCF by established timeline

Special projects as requested by management


Sales Sites

Consumer Finance Account Controls

Owner Communication via Mail/Phone

**Minimum Qualifications Required**

+ High School Diploma

+ 1-2 years experience in customer service

+ 10,000 - 12,000 key strokes

+ 1-2 years experience in data entry

+ 1-2 years working with Microsoft Office Applications

+ Able to work in stressful situations

+ Ability to positively interact with others

**Preferred Qualifications**

+ 1-2 years site contracts experience

+ Mortgage/Loan/Timeshare experience preferred

+ Proficient in Wyndham Vacation Ownership operating systems including but not limited to CRS, SalePoint, Mainframe/CSS, RCC, Payment Gateway, Client Application, Wyndham Owner Worksheet/Lookup Tool, ACS, and Microsoft Application

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